Privacy Policy Overview

Data Collection Practices

We gather and manage various types of personal information, including:

How We Utilize Your Data

Your personal information serves these key purposes:

• Service Provision (Contract Fulfillment):
  • We handle your vehicle rental bookings and agreements with care. Your identity will be verified to confirm that you meet our rental criteria. We support the collection and return of vehicles efficiently. Payments, deposits, and additional charges are processed seamlessly to enhance your rental experience.
• Customer Communication (Contractual Obligations and Legitimate Interest):
  • Delivering booking confirmations, updates, and essential rental details. Addressing your inquiries and offering customer assistance. Informing you of any changes to our services or policies.
• Marketing Preferences and Consent Management:
  • We will send you promotional offers, newsletters, and service updates only with your consent or if we have a legitimate interest. You can opt out at any time.
• Service Enhancement in Thetford (Legitimate Interest):
  • Assessing website interactions to refine user experience and functionality. Conducting research to improve our vehicle fleet and overall service offerings.
• Compliance with Local Laws and Regulations:
  • Adhering to local legal and tax obligations. Mitigating fraud risks and safeguarding service integrity. Addressing conflicts and upholding our terms and conditions.

3. Sharing Your Data

Sharing Your Information

• Car Hire Partnerships: We engage third-party companies, including payment processors and IT support, to assist in providing our services. These partners are contractually required to safeguard your information.

We do not share your personal information with third parties for marketing.

Data Protection Measures

We employ a range of technical and organizational measures to safeguard your personal information from unauthorized access, alteration, disclosure, or destruction. These measures encompass encryption, access controls, secure servers, and routine security evaluations. It is important to recognize that no method of internet transmission or electronic storage is entirely secure.

Data Storage Policy

We keep your personal information only as long as needed to achieve the reasons it was gathered, including compliance with legal, accounting, and reporting obligations. The duration for which we retain data may differ based on the type of information and the context in which it is processed.

Your Rights in Thetford

Your rights under UK data protection law include:

• Accessing Your Data Rights: Obtain a copy of your personal information on file.

For inquiries regarding your rights, please reach out using the information below.

7. Cookies and Data Tracking

Our website utilizes cookies and similar technologies to improve your browsing experience, analyze traffic patterns, and customize content. You can adjust your cookie preferences at any time through your browser settings, giving you control over your online experience while using our services.

Policy Changes

We may revise this Privacy Policy from time to time to align with changes in our practices or legal obligations. Any updates will be published on this page, accompanied by a new "Last Updated" date. We recommend reviewing this policy periodically to stay informed about how we handle your information.

Contact Thetford Car Hire

For inquiries regarding our Privacy Policy or data practices, please reach out to us: